‘Their approach to managers and influencers helped us to make a major step towards a practical, commercial IT culture.’
Director of IT, Friends Provident

‘An example of best practice in major change implementation programmes.'
Head of Technology Support, Nationwide Building Society

‘Overwhelmingly, influencers were the key to success.’
Management of Change Manager, Titan Programme, Nationwide Building Society

‘Having worked with many change methods, my judgement is that IBT is both comprehensive and very impressive in managing business change.’
Business Change Manager, Liverpool Direct Ltd

‘Their use of innovative, influencer-based techniques made a major contribution to gaining staff commitment.’
Pathfinder Change Manager, National Savings

‘They implemented really difficult changes without starting World War III.’
IT Director, Xchanging Insurance Services